Bachelors Degree
Job Details
*Job Title: Client Relationship Manager*
*About Us:*
We are a growing company in the design industry, dedicated to building exceptional client relationships and expanding our market reach. We prioritize client satisfaction, effective communication, and strategic growth within a dynamic and supportive environment.
*Position Summary:*
We are looking for an experienced Client Relationship Manager with 8-10 years in the design industry. In this role, you will be responsible for managing client relationships across multiple communication channels, enhancing our client engagement processes, and driving sales by capitalizing on our current client base while actively seeking new clients, including corporate accounts.
*Responsibilities:*
– Develop and maintain strong relationships with clients through various communication channels (email, phone, chat, etc.).
– Lead improvements and upgrades to our communication channels to ensure a seamless and high-quality client experience.
– Serve as the lead sales manager, leveraging existing client relationships to maximize sales and identify opportunities for growth.
– Identify and engage potential new clients, including corporate clients, to expand our customer base.
– Implement strategies to improve client satisfaction, retention, and engagement within the design industry.
– Act as the primary point of contact for clients, providing timely and effective solutions to their needs.
– Work closely with internal teams to ensure alignment on client needs and service excellence.
– Monitor client feedback and industry trends to continuously refine our client relationship strategy.
relationship management, preferably in the design industry.
– 8-10 years of experience in client relationship management, preferably in the design industry.
– Strong communication and interpersonal skills, with a proven ability to build and maintain client relationships.
– Experience in strategic sales management and identifying new business opportunities.
– Proficiency in managing communication channels and leading enhancements to improve client engagement.
– Self-motivated with a strong focus on customer satisfaction and growth.
– [Specify any additional qualifications or experience relevant to the role]
*What We Offer:*
– A collaborative, innovative, and supportive work environment.
– Opportunities for professional growth and career development.
– Competitive and negotiable salary, based on experience, along with a comprehensive benefits package.
Company Size
11-50
